Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

Did you know? 🤔🤔

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Did you know
Resources
Did you know …? You can use all of the product documentation that we’ve created, and repurpose it. We share the docs in three different file formats: docx, pdf and html5 versions. Insert, cut, paste, move - whatever you need. Find these
Did you know? 🤔🤔

🚀New release: E11-2022 is out🚀

Release Notes
E11 is out! check out what’s included this time! You might want to sit down for this one: Speed profile is here! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted
🚀New release: E11-2022 is out🚀

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Code red: live view not working – US cloud only – resolved

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live View not working - US Cloud Only ⚠️

New cloud release: E10! 🚀

by Nadav Bahat, Product Marketing
Release Notes
E10 is out! Check out what’s included this time around! New API call to retrieve drivers by organization Data usage API now includes a new parameter of billing data to keep track of monthly billing cycles Access all the details in Surfsight
New cloud release: E10! 🚀

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer
Release Notes
What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward
E9-2022 is out! 🚀