Partner Updates

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Dear partner reseller,   We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer a comprehensive and versatile
Announcement

E3/4 is out! 🚀

by Sharon Schnee
Release Notes
E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high​ and ​Tailgating​ events are now included in the ​Aggressive Driving​ report in the ​Analytics​ area of the Surfsight Portal. We continue the

New sales recorded webinar available in the Surfsight Sales Learning Center

by Ron Flynn
Announcement
Sales Enablement Announcement
We’re excited to announce that the webinar recorded on Feb.2 28, 2023, Using video telematics to identify and mitigate risk, is now available in the Surfsight Sales Learning Center: Identifying and mitigating risk is top of mind for fleet

Upcoming release announcement

by Rachel Gottesman, Technical Writer
Announcement
Release Notes
We would like to inform you that the E3/4 sprint release scheduled for March 5th has been cancelled. This decision was made after careful consideration and we understand that this may cause some changes to your work plans. We apologize for

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
An upcoming change to the Surfisght API may impact your use of the service.  The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,
Announcement
Support

E1/2 is out! 🚀

by Sharon Schnee
Release Notes
E1/2 is out! 🚀 What’s included this time around? What’s new? Check it out! We enhanced the Sub-Partner experience, with quicker access to important information. Read all about this release’s new features, enhancements, and the bugs we

RESOLVED ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We are happy to inform you that the Latency Issue – US cloud only LiveView and Recording Streaming has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We’re currently experiencing a latency in the US cloud Live View and Recording Streaming features.  Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will update you by tomorrow

E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee
Release Notes
What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab​