Partner Updates

support.surfsight.net/s/marketing-dashboard

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New recorded webinar available in the Surfsight Product Learning Center

by Heidi Adams, Sr. Partner Learning and Education Manager

We’re excited to announce that the webinar recorded on July 26, 3.12 Firmware and Recording Timeline Component, is now available in the Surfsight Product Learning Center: This webinar explores the new 3.12 firmware for the AI-12 including

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Code Red – Partner Portal Not Loading – Resolved

by Jerry Gomez, TS3

We are happy to inform you that the {PR-0004743} has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

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⚠️ Code Red: Partner Portal not loading - NA⚠️

by Silvia Arce, Technical Support Engineer

We’re experiencing a service outage with the Partner Portal. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners

⚠️ Code Red: Partner Portal not loading - NA⚠️

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E11/12 is out! 🚀

by Sharon Schnee

E11/12 is out! 🚀 What’s included this time around? What’s new? Check it out! Recording timeline reusable component is now being implemented in the Surfsight portal. The Partner Portal facelift continues with updates to the sub-partner

E11/12 is out! 🚀

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3.12 Firmware is in rollout! 🚀

by Sharon Schnee

We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger

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⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer

We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your

⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

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⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

by Silvia Arce, Technical Support Engineer

We’re experiencing a service outage with Surfsight Portal - Live View not working. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.

⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

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E9/10 is out! 🚀

by Sharon Schnee

E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been

E9/10 is out! 🚀

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3.11.27 Firmware rollout update

by Sharon Schnee

Firmware and hardware updates

We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the

3.11.27 Firmware rollout update