Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

🎥 Firmware Upgrade to v3.10 🎥

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Firmware and hardware updates
🤠🤠 Howdy partner! 🤠🤠 We’re excited to announce the release of v3.10 firmware for the Surfsight dashcam. Lytx® has begun to upgrade firmware to v3.10 for all devices with over-the-air (OTA) updates. The details of the features,
🎥 Firmware Upgrade to v3.10 🎥

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist
Announcement
New AI-12 spec sheets are available to use! Find the latest versions in your Surfsight Business Center account.
🏄 Updated AI-12 Spec Sheets 🏄

Live streaming not working – Surfsight portal – resolved

by Daniel Sanchez, Technical Support Engineer
Code Red
We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Live streaming not working – Surfsight portal – resolved

⚠️ Code Red: live streaming not working - Surfsight portal ⚠️

by Daniel Sanchez, Technical Support Engineer
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in 2 hours.
⚠️ Code Red: live streaming not working - Surfsight portal ⚠️

🎇 Notifications are back 🎇

by Rachel Cheyfitz, Product Marketing
Announcement
Today is a happy day 😊 Why, you ask? Because notifications by email have been fixed. Cheers! 🥂
🎇 Notifications are back 🎇

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances. Next Update will be in
⚠️ Code Red: Outage - Devices showing offline ⚠️

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Outage – Devices showing offline – RESOLVED

🤠🤠New communication channel🤠🤠

by Nadav Bahat, Senior Product Marketing Specialist
Announcement
Hi Partner, we are excited to launch a new communication channel right here in your Partner Portal. From now on, we will ring the bell every time there is news, updates and feature releases. Clicking on the notification widget will lead you
🤠🤠New communication channel🤠🤠