Partner Updates

support.surfsight.net/s/marketing-dashboard

almost 3 years ago

Partner Portal - Activation/deactivation function in the partner portal not working – Resolved

by Daniel Sánchez, Technical Support Agent

We are happy to inform you that the issue “Activation/deactivation function in the partner portal not working“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Partner Portal - Activation/deactivation function in the partner portal not working – Resolved

almost 3 years ago

⚠️ Code Red: Partner Portal - Activation / Deactivation function in partner portal not working ⚠️

We’re experiencing a service outage with Activation / Deactivation function in partner portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Partner Portal - Activation / Deactivation function in partner portal not working ⚠️

almost 3 years ago

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

almost 3 years ago

Errors on different API calls – Surfsight API – resolved

by Daniel Sanchez, Technical Support Agent

We are happy to inform you that the issue “Errors on different API calls“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Errors on different API calls – Surfsight API – resolved

almost 3 years ago

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

almost 3 years ago

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent

We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

about 3 years ago

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist

New AI-12 spec sheets are available to use! Find the latest versions in your Surfsight Business Center account.

🏄 Updated AI-12 Spec Sheets 🏄

about 3 years ago

Live streaming not working – Surfsight portal – resolved

by Daniel Sanchez, Technical Support Engineer

We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Live streaming not working – Surfsight portal – resolved

about 3 years ago

⚠️ Code Red: live streaming not working - Surfsight portal ⚠️

by Daniel Sanchez, Technical Support Engineer

We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in 2 hours.

⚠️ Code Red: live streaming not working - Surfsight portal ⚠️