Partner Updates

⚠️ Code Red: Partner Portal - not loading ⚠️ RESOLVED

by Silvia Arce, TS3
Support
We’re experiencing a service outage with the Partner Portal. Our team is currently working to restore the service. We apologize for any inconvenience. —RESOLVED— This notice was delivered to partners.

New recorded webinar available in the Surfsight Product Learning Center

by Heidi Adams, Sr. Partner Learning and Education Manager
We’re excited to announce that the webinar recorded on July 26, 3.12 Firmware and Recording Timeline Component, is now available in the Surfsight Product Learning Center: This webinar explores the new 3.12 firmware for the AI-12 including
Resources
Announcement
Support
Firmware and hardware updates

Code Red – Partner Portal Not Loading – Resolved

by Jerry Gomez, TS3
We are happy to inform you that the {PR-0004743} has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Support
Code Red

⚠️ Code Red: Partner Portal not loading - NA⚠️

by Silvia Arce, Technical Support Engineer
Support
We’re experiencing a service outage with the Partner Portal. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees and partners

3.12 Firmware is in rollout! 🚀

by Sharon Schnee
We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger
Announcement
Firmware and hardware updates

⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your

⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live View not working. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Dear partner reseller,   We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer a comprehensive and versatile
Announcement

New sales recorded webinar available in the Surfsight Sales Learning Center

by Ron Flynn
Announcement
Sales Enablement Announcement
We’re excited to announce that the webinar recorded on Feb.2 28, 2023, Using video telematics to identify and mitigate risk, is now available in the Surfsight Sales Learning Center: Identifying and mitigating risk is top of mind for fleet