Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

New cloud release: E10! 🚀

by Nadav Bahat, Product Marketing
Release Notes
E10 is out! Check out what’s included this time around! New API call to retrieve drivers by organization Data usage API now includes a new parameter of billing data to keep track of monthly billing cycles Access all the details in Surfsight
New cloud release: E10! 🚀

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer
Release Notes
What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward
E9-2022 is out! 🚀

E8-2022 is out for! 🚀

by Maya Shlayen, Technical Writer
Release Notes
What’s included this time around? What’s new? Check it out! Stay “in the know” with documentation and releases integrated with the Portal! 🙂 Click the blue question button at the bottom right-hand side of any area to see the documentation
E8-2022 is out for! 🚀

E7-2022 is out! 🚀

by Maya Shlayen, Technical Writer
Release Notes
What’s included this time around? What’s new? Check it out! Two new events, Entering standby and Exiting standby, are now available Fixed item: after a factory reset, the portal still retrieves the selected data profile level for the device
E7-2022 is out! 🚀

E6-2022 is out! 🚀

by Maya Shlayen, Technical Writer
Release Notes
What’s included this time around? What’s new? Check it out! Fleet managers can now add dashcams from a second partner to an existing organization Access all the details: for the Surfsight Portal, Partner Portal, and Developer Portal: in the
E6-2022 is out! 🚀

🎥 Firmware Upgrade to v3.10 🎥

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Firmware and hardware updates
🤠🤠 Howdy partner! 🤠🤠 We’re excited to announce the release of v3.10 firmware for the Surfsight dashcam. Lytx® has begun to upgrade firmware to v3.10 for all devices with over-the-air (OTA) updates. The details of the features,
🎥 Firmware Upgrade to v3.10 🎥