Partner Updates

Firmware Update 3.13 is Now Available

by Ben Goldfarb
Announcement
Firmware and hardware updates
Firmware Update 3.13 is Now Available  The latest firmware update, 3.13, for the AI-12 dashcam is now Generally Available (GA).    What’s included:  Power loss file protection Increase privacy with watermarks General fixes and

C9-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​New Download Option Experience greater flexibility and convenience with the new download option. You can save important data, such as User ID, User Name,

Important notice: changes to the Surfsight API

by Ben Goldfarb
Upcoming changes to the Surfsight® API may impact the use of your service.  We will be changing the GPS data webhook "ID" field type from numeric to alphanumeric.  After the change, the GPS coordinate data “ID” parameter type will be
Announcement

C7-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C7-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Hotspot control: You can now remotely designate a dashcam as a hotspot. Your security posture is enhanced by controlling the enablement of a dashcam as a

C6-2024 is out! 🚀

by Sharon Schnee
Release Notes
C6-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! In the Device Health area, a new tab for SD card retention times has been added to review times configured for dashcams and auxiliary cameras. New system

Firmware 3.12.206 is rolling out!

by Sharon Schnee
Announcement
Firmware and hardware updates
Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out.  What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was

C5-2024 is out! 🚀

by Sharon Schnee
Release Notes
C5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming change to the Surfsight API may impact your use of the service.  Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions
Announcement
Support

C4-2024 is out! 🚀

by Sharon Schnee
Release Notes
C4-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! A new user role has been added to the Partner Portal, Editor without media access, for users who can view information without having access to media. When