Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

Did you know? 🤔🤔

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Did you know
Resources
Did you know …? You can use all of the product documentation that we’ve created, and repurpose it. We share the docs in three different file formats: docx, pdf and html5 versions. Insert, cut, paste, move - whatever you need. Find these
Did you know? 🤔🤔

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Code red: live view not working – US cloud only – resolved

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live View not working - US Cloud Only ⚠️

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

🎥 Firmware Upgrade to v3.10 🎥

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Firmware and hardware updates
🤠🤠 Howdy partner! 🤠🤠 We’re excited to announce the release of v3.10 firmware for the Surfsight dashcam. Lytx® has begun to upgrade firmware to v3.10 for all devices with over-the-air (OTA) updates. The details of the features,
🎥 Firmware Upgrade to v3.10 🎥

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist
Announcement
New AI-12 spec sheets are available to use! Find the latest versions in your Surfsight Business Center account.
🏄 Updated AI-12 Spec Sheets 🏄

🎇 Notifications are back 🎇

by Rachel Cheyfitz, Product Marketing
Announcement
Today is a happy day 😊 Why, you ask? Because notifications by email have been fixed. Cheers! 🥂
🎇 Notifications are back 🎇