Partner Updates

Did you know? ๐Ÿค”๐Ÿค”

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Did you know
Resources
Did you know โ€ฆ? You can use all of the product documentation that weโ€™ve created, and repurpose it. We share the docs in three different file formats: docx, pdf and html5 versions. Insert, cut, paste, move - whatever you need. Find these

Code red: live view not working โ€“ US cloud only โ€“ resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue โ€œLive view not working โ€“ US cloud onlyโ€œ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: Live View not working - US Cloud Only โš ๏ธ

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

โš ๏ธ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds โš ๏ธ

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: Live Streaming not working - Both EU and US Clouds โš ๏ธ

by Shay Nahar-Tsedek
Support
Code Red
Weโ€™re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

โš ๏ธ Code Red: Live Streaming not working - Both EU and US Clouds โš ๏ธ

by Perla Perez
Support
Code Red
Weโ€™re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

๐ŸŽฅ Firmware Upgrade to v3.10 ๐ŸŽฅ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Firmware and hardware updates
๐Ÿค ๐Ÿค  Howdy partner! ๐Ÿค ๐Ÿค  Weโ€™re excited to announce the release of v3.10 firmware for the Surfsight dashcam. Lytxยฎ has begun to upgrade firmware to v3.10 for all devices with over-the-air (OTA) updates. The details of the features,

๐Ÿ„ Updated AI-12 Spec Sheets ๐Ÿ„

by Elena Tardella, Channel Marketing Specialist
Announcement
New AI-12 spec sheets are available to use! Find the latest versions in your Surfsight Business Center account.

๐ŸŽ‡ Notifications are back ๐ŸŽ‡

by Rachel Cheyfitz, Product Marketing
Announcement
Today is a happy day ๐Ÿ˜Š Why, you ask? Because notifications by email have been fixed. Cheers! ๐Ÿฅ‚