Partner Updates

support.surfsight.net/s/marketing-dashboard

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C3-2024 is out! 🚀

by Sharon Schnee

C3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Reactivate a device from the Partner Portal. Device and event configuration changes made through the Surfsight Portal, and device billings

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Firmware Update 3.12.108 Now Available

by Sharon Schnee

Firmware and hardware updates

Firmware Update 3.12.108 Now Available The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA). What’s included: Auxiliary camera connectivity and recording enhancements Improved recording

Firmware Update 3.12.108 Now Available

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C2-2024 and G1-2024 are out! 🚀

by Sharon Schnee

C2-2024 and G1-2024 are out! 🚀 What’s included this time around? What’s new? Check it out! C2-2024 Two upcoming changes to the Surfsight API may impact your use of the service. 1. The DELETE/organization/{orgId} API call will

C2-2024 and G1-2024 are out! 🚀

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfsight API may impact your use of the service. 1. A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to

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C1-2024 is out! 🚀

by Sharon Schnee

C1-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! The API call DELETE /organizations/{orgId} was added to the Developer Portal because the API call DELETE /organization/{orgId}, is being deprecated. The

C1-2024 is out! 🚀

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ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

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E23/24 is out! 🚀

by Sharon Schnee

E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and

E23/24 is out! 🚀

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E21/22 is out! 🚀

by Sharon Schnee

E21/22 is out! 🚀 What’s included this time around? What’s new? Check it out! Lytx Conceal Service which blurs license plates and faces of drivers, passengers, and passersby on event media files that are stored in the cloud. This service

E21/22 is out! 🚀

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RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status

by Mauricio Niebles, Support Level 3

We’re currently experiencing degraded performance issues with Partner Portal - Unable to change billing status. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. This notice was

RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status