Partner Updates

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight® API may impact your use of the service.  Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type
Announcement
Support

New recorded webinar available in the Surfsight Product Learning Center

by Heidi Adams, Sr. Partner Learning and Education Manager
We’re excited to announce that the webinar recorded on July 26, 3.12 Firmware and Recording Timeline Component, is now available in the Surfsight Product Learning Center: This webinar explores the new 3.12 firmware for the AI-12 including
Resources
Announcement
Support
Firmware and hardware updates

E11/12 is out! 🚀

by Sharon Schnee
Release Notes
E11/12 is out! 🚀 What’s included this time around? What’s new? Check it out! Recording timeline reusable component is now being implemented in the Surfsight portal. The Partner Portal facelift continues with updates to the sub-partner

3.12 Firmware is in rollout! 🚀

by Sharon Schnee
We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger
Announcement
Firmware and hardware updates

E9/10 is out! 🚀

by Sharon Schnee
Release Notes
E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been

3.11.27 Firmware rollout update

by Sharon Schnee
Release Notes
Firmware and hardware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the

E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee
Release Notes
E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We added a new User role to the Partner Portal, so Partners can now edit User access levels in the Partner Portal. We added a new event

E5/6 is out! 🚀

by Sharon Schnee
Release Notes
E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available enabling partners to receive dashcam related alarms and react accordingly. ​​Add new calls for bulk and

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Dear partner reseller,   We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer a comprehensive and versatile
Announcement