Partner Updates

E17/18 is out! 🚀

by Sharon Schnee
Release Notes
E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability

E15/16 is out! 🚀

by Sharon Schnee
Release Notes
E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for ​Entering standby​ and ​Exiting Standby​ events. New webhook types notify partners of system messages such as a

E13/14-23 and G2-23 are out! 🚀

by Sharon Schnee
Release Notes
E13/14-23 and G2-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E13/14-23: Partners are now able to delete organizations they are not using from within their accounts. The Partner portal facelift continues

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight® API may impact your use of the service.  Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type
Announcement
Support

New recorded webinar available in the Surfsight Product Learning Center

by Heidi Adams, Sr. Partner Learning and Education Manager
We’re excited to announce that the webinar recorded on July 26, 3.12 Firmware and Recording Timeline Component, is now available in the Surfsight Product Learning Center: This webinar explores the new 3.12 firmware for the AI-12 including
Resources
Announcement
Support
Firmware and hardware updates

E11/12 is out! 🚀

by Sharon Schnee
Release Notes
E11/12 is out! 🚀 What’s included this time around? What’s new? Check it out! Recording timeline reusable component is now being implemented in the Surfsight portal. The Partner Portal facelift continues with updates to the sub-partner

3.12 Firmware is in rollout! 🚀

by Sharon Schnee
We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger
Announcement
Firmware and hardware updates

E9/10 is out! 🚀

by Sharon Schnee
Release Notes
E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been

3.11.27 Firmware rollout update

by Sharon Schnee
Release Notes
Firmware and hardware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the