Partner Updates

support.surfsight.net/s/marketing-dashboard

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Important notice: changes to the Surfsight API

by Ben Goldfarb

Upcoming changes to the Surfsight® API may impact the use of your service. We will be changing the GPS data webhook "ID" field type from numeric to alphanumeric. After the change, the GPS coordinate data “ID” parameter type will be

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Firmware 3.12.206 is rolling out!

by Sharon Schnee

Firmware and hardware updates

Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out. What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was

Firmware 3.12.206 is rolling out!

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming change to the Surfsight API may impact your use of the service. Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions

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Firmware Update 3.12.108 Now Available

by Sharon Schnee

Firmware and hardware updates

Firmware Update 3.12.108 Now Available The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA). What’s included: Auxiliary camera connectivity and recording enhancements Improved recording

Firmware Update 3.12.108 Now Available

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfsight API may impact your use of the service. 1. A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to

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ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer

We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error. Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

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RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status

by Mauricio Niebles, Support Level 3

We’re currently experiencing degraded performance issues with Partner Portal - Unable to change billing status. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. This notice was

RESOLVED - ℹ️ Service Impact Announcement ℹ️ : Partner Portal - Not Possible to change billing status

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3.12 Firmware version is GA! 🚀

by Nadav Bahat, Product Marketing Manager

Firmware and hardware updates

We are excited to announce that the 3.12 firmware version for the AI-12 dash cam is officially in General Availability (GA). This marks a significant milestone in our commitment to continuously improving and enriching our products with new

3.12 Firmware version is GA! 🚀

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming changes to the Surfisght API may impact your use of the service. 1. The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints. 2.