Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live View not working. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.
⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

E9/10 is out! 🚀

by Sharon Schnee
Release Notes
E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been
E9/10 is out! 🚀

3.11.27 Firmware rollout update

by Sharon Schnee
Release Notes
Firmware and hardware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the
3.11.27 Firmware rollout update

E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee
Release Notes
E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We added a new User role to the Partner Portal, so Partners can now edit User access levels in the Partner Portal. We added a new event
E7/8-23 and G1-23 are out! 🚀

E5/6 is out! 🚀

by Sharon Schnee
Release Notes
E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available enabling partners to receive dashcam related alarms and react accordingly. ​​Add new calls for bulk and
E5/6 is out! 🚀

E3/4 is out! 🚀

by Sharon Schnee
Release Notes
E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high​ and ​Tailgating​ events are now included in the ​Aggressive Driving​ report in the ​Analytics​ area of the Surfsight Portal. We continue the
E3/4 is out! 🚀

Upcoming release announcement

by Rachel Gottesman, Technical Writer
Announcement
Release Notes
We would like to inform you that the E3/4 sprint release scheduled for March 5th has been cancelled. This decision was made after careful consideration and we understand that this may cause some changes to your work plans. We apologize for
Upcoming release announcement

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
An upcoming change to the Surfisght API may impact your use of the service.  The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,
Announcement
Support

E1/2 is out! 🚀

by Sharon Schnee
Release Notes
E1/2 is out! 🚀 What’s included this time around? What’s new? Check it out! We enhanced the Sub-Partner experience, with quicker access to important information. Read all about this release’s new features, enhancements, and the bugs we
E1/2 is out! 🚀