Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

Live streaming not working – Surfsight portal – resolved

by Daniel Sanchez, Technical Support Engineer
Code Red
We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Live streaming not working – Surfsight portal – resolved

⚠️ Code Red: live streaming not working - Surfsight portal ⚠️

by Daniel Sanchez, Technical Support Engineer
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in 2 hours.
⚠️ Code Red: live streaming not working - Surfsight portal ⚠️

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances. Next Update will be in
⚠️ Code Red: Outage - Devices showing offline ⚠️

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Outage – Devices showing offline – RESOLVED

E1-2022 is out! 🚀

by Rachel Gottesman, Technical Writer
Release Notes
What’s included this time around? What’s new? Check it out! ADAS calibration from both the EU and US servers Access all the details in the knowledge base. PS There’s a slight known issue with images in the knowledge base. Don’t worry, we’re
E1-2022 is out! 🚀

Version E24-2021

by Rachel Gottesman, Technical Writer
Release Notes
Yay! E24 has been released and the release notes are here! 🎉 This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Check them out: Surfsight cloud, Partner Portal,
Version E24-2021