Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

RESOLVED: Code Red: (EU only) Trouble with UI logins and API calls

by Dror Tesler, Senior Support Engineer
RESOLVED: We are experiencing a service interruption with the Partner Portal and API calls ,Our team is working to restore service. We apologize for the inconvenience. Partners impacted by the service outage: EU cloud. We
Support
Code Red

C5-2024 is out! 🚀

by Sharon Schnee
Release Notes
C5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an
C5-2024 is out! 🚀

C4-2024 is out! 🚀

by Sharon Schnee
Release Notes
C4-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! A new user role has been added to the Partner Portal, Editor without media access, for users who can view information without having access to media. When
C4-2024 is out! 🚀

ℹ️ Service Impact Announcement: Download the Device Health Report from the Partner Portal for EU cloud is not working ℹ️

by Natalia Correa, TS3
We are currently experiencing degraded performance issues with the Device Health Report from the Partner Portal. Please find further details below. Partners impacted by the degraded performance: EU cloud Our team is currently working to
Support
Code Red

Service Impact Announcement: Delays in Processing Events – RESOLVED

by Natalia Correa, TS3
We are happy to inform you that the degraded performance issues with events have been resolved. Please find further details below. Please allow 2-4 hours for all events to fully process and upload. We appreciate your patience and
Support
Code Red

ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️

by Jerry Gomez, Support Engineer
We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We
Support
Code Red

C3-2024 is out! 🚀

by Sharon Schnee
C3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​​Reactivate a device​ from the Partner Portal​​​. ​​Device ​​and ​event ​​configuration changes made through the Surfsight Portal,​ and device billings
Release Notes

C2-2024 and G1-2024 are out! 🚀

by Sharon Schnee
Release Notes
C2-2024 and G1-2024 are out! 🚀 What’s included this time around? What’s new? Check it out! C2-2024 Two upcoming changes to the Surfsight API may impact your use of the service.  1.       The DELETE/organization/{orgId} API call will
C2-2024 and G1-2024 are out! 🚀

C1-2024 is out! 🚀

by Sharon Schnee
Release Notes
C1-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! The API call ​DELETE /organizations/{orgId}​ was added to the ​Developer Portal​ because the API call ​DELETE /organization/{orgId}​​, is being deprecated. The
C1-2024 is out! 🚀