Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances. Next Update will be in
⚠️ Code Red: Outage - Devices showing offline ⚠️

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Outage – Devices showing offline – RESOLVED

E1-2022 is out! 🚀

by Rachel Gottesman, Technical Writer
Release Notes
What’s included this time around? What’s new? Check it out! ADAS calibration from both the EU and US servers Access all the details in the knowledge base. PS There’s a slight known issue with images in the knowledge base. Don’t worry, we’re
E1-2022 is out! 🚀

Lytx for Surfsight Learning has Launched 🤔💡📖

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Miscellaneous
We are excited to announce our new reseller, Sufsight Learning Center for sales, a potential game-changer for you and your business!  More dashcam and video telematics sales mean more revenue for your company and more commissions for your
Lytx for Surfsight Learning has Launched 🤔💡📖

Version E24-2021

by Rachel Gottesman, Technical Writer
Release Notes
Yay! E24 has been released and the release notes are here! 🎉 This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Check them out: Surfsight cloud, Partner Portal,
Version E24-2021