Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight API may impact your use of the service.  1.       A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to
Announcement
Support

C1-2024 is out! 🚀

by Sharon Schnee
Release Notes
C1-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! The API call ​DELETE /organizations/{orgId}​ was added to the ​Developer Portal​ because the API call ​DELETE /organization/{orgId}​​, is being deprecated. The
C1-2024 is out! 🚀

Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

by Natalia Correa, TS3
Support
Code Red
We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. RESOLVED This notice was delivered
Code Red: Partner Portal and API calls not working for US cloud – RESOLVED

⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

by Natalia Correa, TS3
Support
Code Red
We are experiencing a service outage with the Partner Portal and the API calls. Our team is currently working to restore the service. We apologize for any inconvenience. The US cloud may be affected. This notice was delivered to
⚠️ Code Red: Partner Portal and API calls not working for US cloud ⚠️

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Announcement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error.  Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer
Support
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some Geotab add-in users. Our team is currently working to restore normal performance levels. We apologize for any
ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer
We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED This notice was delivered to <employees and partners>
Support
Code Red

E23/24 is out! 🚀

by Sharon Schnee
Release Notes
E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and
E23/24 is out! 🚀

E21/22 is out! 🚀

by Sharon Schnee
Release Notes
E21/22 is out! 🚀 What’s included this time around? What’s new? Check it out! Lytx Conceal Service which blurs license plates and faces of drivers, passengers, and passersby on event media files that are stored in the cloud. This service
E21/22 is out! 🚀