Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer
We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED This notice was delivered to <employees and partners>
Support
Code Red

E23/24 is out! 🚀

by Sharon Schnee
Release Notes
E23/24 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner Portal dashboard displays more detail about Inactive devices, including devices that are Activated, Pending Activation, Deactivated, and
E23/24 is out! 🚀

E21/22 is out! 🚀

by Sharon Schnee
Release Notes
E21/22 is out! 🚀 What’s included this time around? What’s new? Check it out! Lytx Conceal Service which blurs license plates and faces of drivers, passengers, and passersby on event media files that are stored in the cloud. This service
E21/22 is out! 🚀

3.12 Firmware version is GA! 🚀

by Nadav Bahat, Product Marketing Manager
Announcement
Firmware and hardware updates
We are excited to announce that the 3.12 firmware version for the AI-12 dash cam is officially in General Availability (GA). This marks a significant milestone in our commitment to continuously improving and enriching our products with new
3.12 Firmware version is GA! 🚀

E19/20-23 and G3-23 are out! 🚀

by Sharon Schnee
Release Notes
E19/20 and G3-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E19/20-23 Two upcoming changes to the Surfsight API may impact your use of the service. Specific events only allow text for data type, the dataType
E19/20-23 and G3-23 are out! 🚀

E17/18 is out! 🚀

by Sharon Schnee
Release Notes
E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability
E17/18 is out! 🚀

E15/16 is out! 🚀

by Sharon Schnee
Release Notes
E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for ​Entering standby​ and ​Exiting Standby​ events. New webhook types notify partners of system messages such as a
E15/16 is out! 🚀

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to partners only.
⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

E13/14-23 and G2-23 are out! 🚀

by Sharon Schnee
Release Notes
E13/14-23 and G2-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E13/14-23: Partners are now able to delete organizations they are not using from within their accounts. The Partner portal facelift continues
E13/14-23 and G2-23 are out! 🚀