Partner Updates

support.surfsight.net/s/marketing-dashboard

timestamp1685988000000

3.11.27 Firmware rollout update

by Sharon Schnee

Firmware and hardware updates

We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the

3.11.27 Firmware rollout update

timestamp1678128113740

New sales recorded webinar available in the Surfsight Sales Learning Center

Sales Enablement Announcement

We’re excited to announce that the webinar recorded on Feb.2 28, 2023, Using video telematics to identify and mitigate risk, is now available in the Surfsight Sales Learning Center: Identifying and mitigating risk is top of mind for fleet

New sales recorded webinar available in the Surfsight Sales Learning Center

timestamp1669820400000

3.11 Firmware rollout update

by Nadav Bahat, Product Marketing

Firmware and hardware updates

We are excited to start the rollout of our exciting new 3.11 firmware package for the AI-12 dash cam! This firmware version includes new features and additional configurability to help you win with video. WHAT’S NEXT? DEC-JAN: The

3.11 Firmware rollout update

timestamp1668927600000

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer

Firmware and hardware updates

Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses over

Firmware v3.11 is rolling out!

timestamp1666201796831

⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support

We’re experiencing an issue where cameras loading speed is affected in the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️

timestamp1665156000000

New sales recorded webinar available in the Surfsight Sales Learning Center

Sales Enablement Announcement

We’re excited to announce that the webinar recorded on Oct. 5, 2022, How Surfsight™ configuration options address customer needs, is now available in the Surfsight Sales Learning Center: In this webinar, you will learn about the value of

New sales recorded webinar available in the Surfsight Sales Learning Center

timestamp1663855200000

Four new sales courses are available in the Surfsight Sales Learning Center

by Ron Flynn, Senior Sales Enablement Manager

Sales Enablement Announcement

We’re excited to announce that four new sales courses are now available in the Surfsight Sales Learning Center: Selling to the enterprise Enterprise opportunities can be complex with many stakeholders involved. In this course, you will

Four new sales courses are available in the Surfsight Sales Learning Center

timestamp1662717600000

WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected - RESOLVED

by Daniel Sanchez, Technical support agent

We are happy to inform you that the issue whereby WebRTC was working intermittently and could affect live streaming and recording streaming via the Surfsight portal and via API has been resolved. We appreciate your patience and apologize

WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected - RESOLVED

timestamp1662561000000

⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️

by Daniel Sanchez, Technical support agent

We are experiencing an intermittent service outage. WebRTC works intermittently. Live streaming and recording streaming via the Surfsight portal and via API may be affected. Our team is currently working to restore the service. We apologize

⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️