Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

🚀New release: E12&13-2022 is out🚀

Release Notes
E12&13 release is out! Check out what’s included: standby in/out events are back, with more notification options available in the Surfsight Portal together with more new UI features. we’ve started our gradual facelift for the Partner Portal
🚀New release: E12&13-2022 is out🚀

Two new sales courses are available in the Surfsight Sales Learning Center!

by Ron Flynn, Senior Sales Training Manager
Announcement
Sales Enablement Announcement
We’re excited to announce that two new sales courses are now available in the Surfsight Sales Learning Center: You’re part of something big –the Lytx story As a Lytx reseller salesperson, you are genuinely part of something big! This course
Two new sales courses are available in the Surfsight Sales Learning Center!

3.10.25 is out for the Surfsight firmware! 🚀

Release Notes
Firmware 3.10.25 is being delivered to your devices as we speak, resolving several important bug issues. Access all the details in the knowledge base.
3.10.25 is out for the Surfsight firmware! 🚀

🚀New release: E11-2022 is out🚀

Release Notes
E11 is out! check out what’s included this time! You might want to sit down for this one: Speed profile is here! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted
🚀New release: E11-2022 is out🚀

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Code red: live view not working – US cloud only – resolved

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live View not working - US Cloud Only ⚠️

New cloud release: E10! 🚀

by Nadav Bahat, Product Marketing
Release Notes
E10 is out! Check out what’s included this time around! New API call to retrieve drivers by organization Data usage API now includes a new parameter of billing data to keep track of monthly billing cycles Access all the details in Surfsight
New cloud release: E10! 🚀

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek
Support
Code Red
We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️