Partner Updates

support.surfsight.net/s/marketing-dashboard

almost 3 years ago

New cloud release: E10! 🚀

by Nadav Bahat, Product Marketing

E10 is out! Check out what’s included this time around! New API call to retrieve drivers by organization Data usage API now includes a new parameter of billing data to keep track of monthly billing cycles Access all the details in Surfsight

New cloud release: E10! 🚀

almost 3 years ago

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

almost 3 years ago

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek

We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

almost 3 years ago

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

almost 3 years ago

E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer

What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward

E9-2022 is out! 🚀

almost 3 years ago

E8-2022 is out for! 🚀

by Maya Shlayen, Technical Writer

What’s included this time around? What’s new? Check it out! Stay “in the know” with documentation and releases integrated with the Portal! 🙂 Click the blue question button at the bottom right-hand side of any area to see the documentation

E8-2022 is out for! 🚀

almost 3 years ago

Service Impact: Case emails to support@surfsight.com down - RESOLVED

We are happy to inform you that the issue “Case emails to support@surfsight.com down“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

almost 3 years ago

⚠️ Service Impact: Case emails to support@surfsight.com down ⚠️

Dear Partner, We’re experiencing a service outage with our ticketing system. You may receive a “Rejected Email” when replying to cases at support@surfsight.com. We already escalated this issue internally and the team is working on a

almost 3 years ago

Partner Portal - Activation/deactivation function in the partner portal not working – Resolved

by Daniel Sánchez, Technical Support Agent

We are happy to inform you that the issue “Activation/deactivation function in the partner portal not working“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Partner Portal - Activation/deactivation function in the partner portal not working – Resolved