Partner Updates

support.surfsight.net/s/marketing-dashboard

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⚠️ Code Red: system is down for US cloud - RESOLVED ⚠️

by Dror Tesler, Support Engineer

We’re experiencing a service outage with US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. US cloud may be affected. - RESOLVED This notice was delivered to <employees and partners>

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⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support

We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to partners only.

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

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New recorded webinar available in the Surfsight Product Learning Center

by Heidi Adams, Sr. Partner Learning and Education Manager

We’re excited to announce that the webinar recorded on July 26, 3.12 Firmware and Recording Timeline Component, is now available in the Surfsight Product Learning Center: This webinar explores the new 3.12 firmware for the AI-12 including

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Code Red – Partner Portal Not Loading – Resolved

by Jerry Gomez, TS3

We are happy to inform you that the {PR-0004743} has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

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⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer

We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your

⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

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⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

by Silvia Arce, Technical Support Engineer

We’re experiencing a service outage with Surfsight Portal - Live View not working. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.

⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

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New sales recorded webinar available in the Surfsight Sales Learning Center

Sales Enablement Announcement

We’re excited to announce that the webinar recorded on Feb.2 28, 2023, Using video telematics to identify and mitigate risk, is now available in the Surfsight Sales Learning Center: Identifying and mitigating risk is top of mind for fleet

New sales recorded webinar available in the Surfsight Sales Learning Center

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⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support

We’re experiencing an issue where cameras loading speed is affected in the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️

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New sales recorded webinar available in the Surfsight Sales Learning Center

Sales Enablement Announcement

We’re excited to announce that the webinar recorded on Oct. 5, 2022, How Surfsight™ configuration options address customer needs, is now available in the Surfsight Sales Learning Center: In this webinar, you will learn about the value of

New sales recorded webinar available in the Surfsight Sales Learning Center