Partner Updates

support.surfsight.net/s/marketing-dashboard

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⚠️ RESOLVED Code Red: Live View - US cloud only ⚠️

by Perla Perez, Tech Support

We are happy to inform you that the issue was RESOLVED at 1:45 MST, and we have verified all our services are back to normal operation mode has been resolved. We appreciate your patience and apologize for the temporary inconvenience. For

⚠️ RESOLVED Code Red: Live View - US cloud only ⚠️

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⚠️ UPDATE Code Red: Live View - US cloud only ⚠️

by Perla Perez, Tech Support

We’re experiencing an Amazon AWS service impairment may be causing latency to some Surfsight services. We are closely monitoring the situation and taking appropriate actions to minimize the impact. Our team is currently working to restore

⚠️ UPDATE Code Red: Live View - US cloud only ⚠️

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⚠️ Code Red: Live View - NA server only ⚠️

by Perla Perez, Tech Support

We’re experiencing a service outage with mediacores that support our Live View service. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours For more information contact:

⚠️ Code Red: Live View - NA server only ⚠️

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Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent

We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Code red: live view not working – US cloud only – resolved

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⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer

Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

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⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

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⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Shay Nahar-Tsedek

We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

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⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We’re experiencing a service outage with Live streaming not working on both EU and US clouds. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

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Service Impact: Case emails to [email protected] down - RESOLVED

We are happy to inform you that the issue “Case emails to [email protected] down“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.