Partner Updates

support.surfsight.net/s/marketing-dashboard

timestamp1738167960000

Resolved: Livestreming issue

by Dror Tesler, Senior Support Engineer

We are happy to announce that we have fixed the livestreaming issue on US and EU clouds. Additionally, we were notified by AWS that between January 28 10:56 PM and January 29 3:06 AM PST, they experienced an issue for CloudFront customers

timestamp1736758680000

C12-2024 is out! 🚀

by Ben Goldfarb

C12-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Remote Factory Reset for Enhanced Device Management This enhancement empowers Resellers and Partners with the ability to remotely initiate a factory reset

C12-2024 is out! 🚀

timestamp1733215860000

C11-2024 is out! 🚀

by Ben Goldfarb

C11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Fixed Items There is an overlap of the menu header. (Resolved) Devices connecting to the cloud in an active state are displaying as “Pending Activation”

C11-2024 is out! 🚀

timestamp1731526236999

Code Red: High Volume in API errors⚠️– RESOLVED

by Mauricio Niebles, TS3

We are happy to inform you that the issue “High volume of API errors” has been resolved. Please find further details below. Duration of the service outage: The issue had a duration of 1H 16 mins. Impact of the service outage: High volume

Code Red: High Volume in API errors⚠️– RESOLVED

timestamp1730710140000

C10-2024 is out! 🚀

by Ben Goldfarb

C10-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Customizable MV+AI Event Triggers This enhancement of the "MV+AI config," parameters allows reseller partners to customize the number of alerts and trigger

C10-2024 is out! 🚀

timestamp1727784420000

C9-2024 is out! 🚀

by Ben Goldfarb

C9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! New Download Option Experience greater flexibility and convenience with the new download option. You can save important data, such as User ID, User Name,

C9-2024 is out! 🚀

timestamp1723058400000

C7-2024 is out! 🚀

by Ben Goldfarb

C7-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Hotspot control: You can now remotely designate a dashcam as a hotspot. Your security posture is enhanced by controlling the enablement of a dashcam as a

C7-2024 is out! 🚀

timestamp1720436400000

C6-2024 is out! 🚀

by Sharon Schnee

C6-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! In the Device Health area, a new tab for SD card retention times has been added to review times configured for dashcams and auxiliary cameras. New system

C6-2024 is out! 🚀

timestamp1717423200000

C5-2024 is out! 🚀

by Sharon Schnee

C5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an

C5-2024 is out! 🚀