Partner Updates

support.surfsight.net/s/marketing-dashboard

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C1/C2-2025 is out! 🚀

by Ben Goldfarb

C1/C2-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Simplified Device Data Profiles This update improves device data profile management on the Partner Portal. The confusing "None" option was removed,

C1/C2-2025 is out! 🚀

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Resolved: Livestreming issue

by Dror Tesler, Senior Support Engineer

We are happy to announce that we have fixed the livestreaming issue on US and EU clouds. Additionally, we were notified by AWS that between January 28 10:56 PM and January 29 3:06 AM PST, they experienced an issue for CloudFront customers

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C12-2024 is out! 🚀

by Ben Goldfarb

C12-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Remote Factory Reset for Enhanced Device Management This enhancement empowers Resellers and Partners with the ability to remotely initiate a factory reset

C12-2024 is out! 🚀

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C11-2024 is out! 🚀

by Ben Goldfarb

C11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Fixed Items There is an overlap of the menu header. (Resolved) Devices connecting to the cloud in an active state are displaying as “Pending Activation”

C11-2024 is out! 🚀

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Code Red: High Volume in API errors⚠️– RESOLVED

by Mauricio Niebles, TS3

We are happy to inform you that the issue “High volume of API errors” has been resolved. Please find further details below. Duration of the service outage: The issue had a duration of 1H 16 mins. Impact of the service outage: High volume

Code Red: High Volume in API errors⚠️– RESOLVED

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C10-2024 is out! 🚀

by Ben Goldfarb

C10-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Customizable MV+AI Event Triggers This enhancement of the "MV+AI config," parameters allows reseller partners to customize the number of alerts and trigger

C10-2024 is out! 🚀

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C9-2024 is out! 🚀

by Ben Goldfarb

C9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! New Download Option Experience greater flexibility and convenience with the new download option. You can save important data, such as User ID, User Name,

C9-2024 is out! 🚀

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