3 months agoC11-2024 is out! 🚀 by Ben GoldfarbRelease NotesC11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​Fixed Items There is an overlap of the menu header. (Resolved) Devices connecting to the cloud in an active state are displaying as “Pending Activation”
4 months agoCode Red: High Volume in API errors⚠️– RESOLVEDby Mauricio Niebles, TS3SupportCode RedRelease NotesWe are happy to inform you that the issue “High volume of API errors” has been resolved. Please find further details below. Duration of the service outage: The issue had a duration of 1H 16 mins. Impact of the service outage: High volume
4 months agoC10-2024 is out! 🚀 by Ben GoldfarbRelease NotesC10-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​Customizable MV+AI Event Triggers This enhancement of the "MV+AI config," parameters allows reseller partners to customize the number of alerts and trigger
6 months agoC9-2024 is out! 🚀 by Ben GoldfarbRelease NotesC9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​New Download Option Experience greater flexibility and convenience with the new download option. You can save important data, such as User ID, User Name,
7 months agoC7-2024 is out! 🚀 by Ben GoldfarbRelease NotesC7-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Hotspot control: You can now remotely designate a dashcam as a hotspot. Your security posture is enhanced by controlling the enablement of a dashcam as a
8 months agoC6-2024 is out! 🚀 by Sharon SchneeRelease NotesC6-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! In the Device Health area, a new tab for SD card retention times has been added to review times configured for dashcams and auxiliary cameras. New system
10 months agoC5-2024 is out! 🚀by Sharon SchneeRelease NotesC5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an
10 months agoC4-2024 is out! 🚀 by Sharon SchneeRelease NotesC4-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! A new user role has been added to the Partner Portal, Editor without media access, for users who can view information without having access to media. When
12 months agoC3-2024 is out! 🚀by Sharon SchneeC3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​​Reactivate a device​ from the Partner Portal​​​. ​​Device ​​and ​event ​​configuration changes made through the Surfsight Portal,​ and device billings