Partner Updates

C12-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C12-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​Remote Factory Reset for Enhanced Device Management This enhancement empowers Resellers and Partners with the ability to remotely initiate a factory reset

C11-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​Fixed Items There is an overlap of the menu header. (Resolved) Devices connecting to the cloud in an active state are displaying as “Pending Activation”

Code Red: High Volume in API errors⚠️– RESOLVED

by Mauricio Niebles, TS3
Support
Code Red
Release Notes
We are happy to inform you that the issue “High volume of API errors” has been resolved. Please find further details below. Duration of the service outage: The issue had a duration of 1H 16 mins. Impact of the service outage: High volume

C10-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C10-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​Customizable MV+AI Event Triggers This enhancement of the "MV+AI config," parameters allows reseller partners to customize the number of alerts and trigger

C9-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C9-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​New Download Option Experience greater flexibility and convenience with the new download option. You can save important data, such as User ID, User Name,

C7-2024 is out! 🚀

by Ben Goldfarb
Release Notes
C7-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Hotspot control: You can now remotely designate a dashcam as a hotspot. Your security posture is enhanced by controlling the enablement of a dashcam as a

C6-2024 is out! 🚀

by Sharon Schnee
Release Notes
C6-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! In the Device Health area, a new tab for SD card retention times has been added to review times configured for dashcams and auxiliary cameras. New system

C5-2024 is out! 🚀

by Sharon Schnee
Release Notes
C5-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! An upcoming changes to the Surfsight API may impact your use of the service. The same PIN number cannot be assigned to both a driver and an admin PIN in an

C4-2024 is out! 🚀

by Sharon Schnee
Release Notes
C4-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! A new user role has been added to the Partner Portal, Editor without media access, for users who can view information without having access to media. When