ℹ️ Service Impact Announcement: Our systems are experiencing an inconsistent failure rate affecting Partner Portal, Surfsight Site, and API calls - (RESOLVED)ℹ️

We are pleased to inform you that the degraded performance issue that was being experienced with a high rate of code errors has been resolved.

  • Duration: 2025-01-23 10:43 p.m. UTC - 2025-01-24 08:02 p.m. UTC

  • Impact of the degraded performance: API calls, Partner Portal, and Surfsight Site.

  • Partners impacted by the degraded performance: NA Cloud

We appreciate your patience and apologize for the temporary inconvenience. If you have any further questions or concerns, please do not hesitate to contact our support team.


This notice was delivered to employees and partners“.