⚠️ Service Impact: Case emails to [email protected] down ⚠️
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Code Red
Dear Partner,
We’re experiencing a service outage with our ticketing system. You may receive a “Rejected Email” when replying to cases at [email protected]. We already escalated this issue internally and the team is working on a solution. In the meantime, as a work around Surfsight Tech Support Team is going to re-send emails from their personal email accounts to all open cases, instead of the support account. Business Center is up and running, please refrain to use email for case creation. We apologize for any inconvenience.
This is also affecting email service at [email protected]
Next Update will be in 2 hours
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