We are currently still experiencing degraded performance issues with Twilio SIM card connection on the side of the provider. Please find further details below.

• Impact of the degraded performance: Twilio estimated 14% of devices using Super SIM in the US may experience unstable connections.

• Partners impacted by the degraded performance: partners with dashcams using Twilio SIM cards in the US.

Twilio is already aware of the issue, and our team will closely monitor their status updates until they restore their services. We apologize for any inconvenience.

This notice was delivered to employees and partners.