Partner Updates

support.surfsight.net/s/marketing-dashboard

C4-2025 is out! 🚀

by Ben Goldfarb

C4-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Alarm

C4-2025 is out! 🚀

C4 Release Notes: Early Insights🚀

by Ben Goldfarb

Get a first look at the upcoming C4 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,

C3-2025 is out! 🚀

by Ben Goldfarb

C3-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint

C3-2025 is out! 🚀

Important C3-2025 Update 🚀

by Ben Goldfarb

Please disregard the recent C3-2025 update. It was sent in error. The correct version will be released within 24 hours. We apologize for the inconvenience. Thank you. This notice was delivered to Lytx partners. For more information,

Lytx Surfsight AI-12 3.14.17 Firmware version and auxiliary camera 0.33 firmware version are rolling out!

by Ben Goldfarb

We are happy to announce that the new firmware versions for the AI-12 and the auxiliary camera are rolling out. The AI-12 3.14.17 firmware version focuses on refining auxiliary camera connectivity, improving battery lifespan, and

Lytx Surfsight AI-12 3.14.17 Firmware version and auxiliary camera 0.33 firmware version are rolling out!

C1/C2-2025 is out! 🚀

by Ben Goldfarb

C1/C2-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Simplified Device Data Profiles This update improves device data profile management on the Partner Portal. The confusing "None" option was removed,

C1/C2-2025 is out! 🚀

Resolved: Livestreming issue

by Dror Tesler, Senior Support Engineer

We are happy to announce that we have fixed the livestreaming issue on US and EU clouds. Additionally, we were notified by AWS that between January 28 10:56 PM and January 29 3:06 AM PST, they experienced an issue for CloudFront customers

ℹ️ Service Impact Announcement: Live stream Issue - (RESOLVED)ℹ️

by Mauricio Niebles, TS3

We are pleased to inform you that the issue with the Live Stream display has been resolved. Duration: 2025-01-28 09:40 p.m. UTC - 2025-01-28 11:21 p.m. UTC Impact of the degraded performance: When consulting the live streaming, it does

ℹ️ Service Impact Announcement: Live stream Issue ℹ️

by Mauricio Niebles, TS3

We are currently experiencing problems with the live streaming. Impact of the degraded performance: When consulting the live streaming, it does not load or is too slow. Partners impacted by the degraded performance: NA cloud and EU

ℹ️ Service Impact Announcement: Live stream Issue ℹ️

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