Partner Updates

C5-2025 is out! 🚀

by Ben Goldfarb
Release Notes
C5-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Streamlined

C5 Release Notes: Early Insights🚀

by Ben Goldfarb
Get a first look at the upcoming C5 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,
Release Notes

Code Red: RESOLVED - Partner/Surfsight Portal/API NA- not loading⚠️

by Jerry Gomez
We are happy to inform you that the issue “Partner/Surfsight Portal/API NA- not loading” has been resolved. Please find further details below. Approximate start of issue: 9:05 AM PST Approximate end of issue: 2:00 PM PST A detailed RCA
Support
Code Red

⚠️ UPDATE - 2025-05-14 20:45:00 UTC - Code Red: Partner/Surfsight Portal/API NA - Not loading⚠️

by Silvia Arce, Technical Support Engineer
We are still experiencing a service outage with the Partner/ Surfsight Portal / API NA - not loading. Our entire engineering team is fully engaged and continues working around the clock to restore functionality as quickly as possible. We
Support
Code Red

⚠️ Code Red: Partner Portal- not loading ⚠️

by Silvia Arce, Technical Support Engineer
We are experiencing a service outage with the Partner Portal - not loading. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.
Support
Code Red

Important notice: Changes to the Lytx Surfsight™ API

by Ben Goldfarb
The following are upcoming changes to the Surfsight API may impact your use of the service.   AI-12/AI-14 Connection Error Response Update Currently, our system returns a “500 Internal Server Error” when the AI-12/AI-14 connections
Support

C4-2025 is out! 🚀

by Ben Goldfarb
Release Notes
C4-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. A​larm

C4 Release Notes: Early Insights🚀

by Ben Goldfarb
Get a first look at the upcoming C4 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,
Release Notes

C3-2025 is out! 🚀

by Ben Goldfarb
Release Notes
C3-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint