RESOLVED - Code Red: Issue Retrieving Dashcams and Third-Party Events Not Created on US Cloud
1769344740000
Support
Code Red
We are happy to inform you that the issue has been resolved. Please find further details below:
Duration of the code red: 4 hours.
Impact of the code red: Issue affecting dashcam retrieval and third-party event creation in the Partner Portal, Surf UI, and related API calls.
Partners impacted by the service outage: US cloud
We appreciate your patience and apologize for the temporary inconvenience.
This notice was delivered to <employees and Partners>.
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Senior Support Engineer