Hi,

Surfsight™ AI-12 firmware v3.16 is now in beta.

Enrolling gets your team early access to fixes for some of the most common field issues on Surfsight AI-12 dash cams — before they reach the wider rollout.

To enroll, contact your TAM. They'll confirm which devices you'd like to include, handle setup on our end, and give your team priority support for the full test window.

If you run into something during testing

Send this information to your TAM so our team can triage quickly:

• Ticket reference:

• Device IMEI:

• Firmware build:

• Date / time / zone:

• Steps to reproduce:

• Expected result:

• Actual result:

• Event / recording ID:

• Logs attached: Yes / No

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Questions before enrolling? Reach out to your TAM directly — they're your point of contact for the full duration of this beta.

Thanks for helping us get this release across the finish line.

Best,

The Surfsight Product Team

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