Partner Updates

C4-2025 is out! ๐Ÿš€

by Ben Goldfarb
Release Notes
C4-2025 is out! ๐Ÿš€ Whatโ€™s included this time around? Whatโ€™s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Alarm

C4 Release Notes: Early Insights๐Ÿš€

by Ben Goldfarb
Get a first look at the upcoming C4 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,
Release Notes

C3-2025 is out! ๐Ÿš€

by Ben Goldfarb
Release Notes
C3-2025 is out! ๐Ÿš€ Whatโ€™s included this time around? Whatโ€™s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint

Important C3-2025 Update ๐Ÿš€

by Ben Goldfarb
Please disregard the recent C3-2025 update. It was sent in error. The correct version will be released within 24 hours. We apologize for the inconvenience. Thank you. This notice was delivered to Lytx partners. For more information,
Release Notes

C1/C2-2025 is out! ๐Ÿš€

by Ben Goldfarb
Release Notes
C1/C2-2025 is out! ๐Ÿš€ Whatโ€™s included this time around? Whatโ€™s new? Check it out! Simplified Device Data Profiles This update improves device data profile management on the Partner Portal. The confusing "None" option was removed,

Resolved: Livestreming issue

by Dror Tesler, Senior Support Engineer
We are happy to announce that we have fixed the livestreaming issue on US and EU clouds. Additionally, we were notified by AWS that between January 28 10:56 PM and January 29 3:06 AM PST, they experienced an issue for CloudFront customers
Support
Code Red
Release Notes

RESOLVED - Code Red: There is a problem with the partner portal, Surf UI and API calls on the US cloud

by Dror Tesler, Senior Support Engineer
We are happy to inform you that the problem with the partner portal, Surf UI and API calls on the US cloud has been resolved. Please find further details below. Duration of the service outage: 90 minutes. Impact of the service outage: NA
Support
Code Red

Code Red: There is a problem with the partner portal, Surf UI and API calls on the US cloud

by Dror Tesler, Senior Support Engineer
In the NA cloud, we are experiencing a problem with the Partner portal , Surf UI and API calls. This affects all NA cloud customers Partners impacted by the service outage: NA cloud We appreciate your patience and apologize for
Support
Code Red

โš ๏ธ Code Red: {Dashcams are getting offline in the NA Cloud} โš ๏ธ

by Silvia Arce, Technical Support Engineer
We are experiencing a service outage with - Dashcams getting offline in the NA Cloud -. Please find further details below. Impact of the degraded performance. Devices going offline in NA Cloud Our team is currently investigating. We
Support
Code Red