Partner Updates

support.surfsight.net/s/marketing-dashboard

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E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee

What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab

E24/25-22 and G4-22 are out! 🚀

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

Three upcoming changes to the Surfisght API may impact your use of the service: The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration

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Three new sales job aids are available in the Surfsight Sales Learning Center

by Ron Flynn, Senior Sales Enablement Manager

We’re excited to announce that three new job aids are now available in the Surfsight Sales Learning Center. They are: Surfsight Solution sales anecdotes (stories) This downloadable document contains sales anecdotes, or short stories,

Three new sales job aids are available in the Surfsight Sales Learning Center

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3.11 Firmware rollout update

by Nadav Bahat, Product Marketing

Firmware and hardware updates

We are excited to start the rollout of our exciting new 3.11 firmware package for the AI-12 dash cam! This firmware version includes new features and additional configurability to help you win with video. WHAT’S NEXT? DEC-JAN: The

3.11 Firmware rollout update

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E22/23 is out! 🚀

by Rachel Gottesman, Technical Writer

E22/23 is out! 🚀 What’s included this time around? What’s new? Check it out! firmware version 3.11 updates to the Surfsight Portal the event media reusable component is being used in the Surfsight Portal the Partner Portal facelift

E22/23 is out! 🚀

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Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer

Firmware and hardware updates

Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses over

Firmware v3.11 is rolling out!

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E20/21 is out! 🚀

by Rachel Gottesman, Technical Writer

E20/21 is out! 🚀 What’s included this time around? What’s new? Check it out! We continue the Partner Portal facelift with the Devices area. An event media reusable component, which enables playing video or showing snapshots of an event

E20/21 is out! 🚀

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Code Red: Cameras loading in Surfsight Portal – Resolved

by Jerry Gomez, Technical Support

We are happy to inform you that this issue has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Code Red: Cameras loading in Surfsight Portal – Resolved

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⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support

We’re experiencing an issue where cameras loading speed is affected in the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Cameras loading in Surfsight Portal - Surfsight Portal ⚠️