Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

E1/2 is out! 🚀

by Sharon Schnee
Release Notes
E1/2 is out! 🚀 What’s included this time around? What’s new? Check it out! We enhanced the Sub-Partner experience, with quicker access to important information. Read all about this release’s new features, enhancements, and the bugs we
E1/2 is out! 🚀

RESOLVED ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We are happy to inform you that the Latency Issue – US cloud only LiveView and Recording Streaming has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
RESOLVED ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We’re currently experiencing a latency in the US cloud Live View and Recording Streaming features.  Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will update you by tomorrow
ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee
Release Notes
What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab​
E24/25-22 and G4-22 are out! 🚀

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
Three upcoming changes to the Surfisght API may impact your use of the service:  The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration
Announcement
Support

Three new sales job aids are available in the Surfsight Sales Learning Center

by Ron Flynn, Senior Sales Enablement Manager
We’re excited to announce that three new job aids are now available in the Surfsight Sales Learning Center. They are: Surfsight Solution sales anecdotes (stories) This downloadable document contains sales anecdotes, or short stories,
Three new sales job aids are available in the Surfsight Sales Learning Center

3.11 Firmware rollout update

by Nadav Bahat, Product Marketing
Firmware and hardware updates
Announcement
We are excited to start the rollout of our exciting new 3.11 firmware package for the AI-12 dash cam! This firmware version includes new features and additional configurability to help you win with video. WHAT’S NEXT? DEC-JAN: The
3.11 Firmware rollout update

E22/23 is out! 🚀

by Rachel Gottesman, Technical Writer
E22/23 is out! 🚀 What’s included this time around? What’s new? Check it out! firmware version 3.11 updates to the Surfsight Portal the event media reusable component is being used in the Surfsight Portal the Partner Portal facelift
E22/23 is out! 🚀

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer
Release Notes
Firmware and hardware updates
Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses over
Firmware v3.11 is rolling out!