Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your
⚠️ Code Red: Surfisight Portal - Live view not working (NA - LATAM)⚠️ RESOLVED

⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live View not working. Our team is currently working to restore the service. We apologize for any inconvenience. This notice was delivered to employees and partners.
⚠️ Code Red: Surfisight Portal - Live view not working (NAM - LATAM)⚠️

E9/10 is out! 🚀

by Sharon Schnee
Release Notes
E9/10 is out! 🚀 What’s included this time around? What’s new? Check it out! The recording timeline reusable component has new and enhanced functionality. The Partner Portal facelift continues with the Device Alarms area, which has been
E9/10 is out! 🚀

3.11.27 Firmware rollout update

by Sharon Schnee
Release Notes
Firmware and hardware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the
3.11.27 Firmware rollout update

E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee
Release Notes
E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We added a new User role to the Partner Portal, so Partners can now edit User access levels in the Partner Portal. We added a new event
E7/8-23 and G1-23 are out! 🚀

E5/6 is out! 🚀

by Sharon Schnee
Release Notes
E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available enabling partners to receive dashcam related alarms and react accordingly. ​​Add new calls for bulk and
E5/6 is out! 🚀

They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

by Rozi Buber
Dear partner reseller,   We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential.  Auxiliary cameras offer a comprehensive and versatile
Announcement

E3/4 is out! 🚀

by Sharon Schnee
Release Notes
E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high​ and ​Tailgating​ events are now included in the ​Aggressive Driving​ report in the ​Analytics​ area of the Surfsight Portal. We continue the
E3/4 is out! 🚀

New sales recorded webinar available in the Surfsight Sales Learning Center

by Ron Flynn
Announcement
Sales Enablement Announcement
We’re excited to announce that the webinar recorded on Feb.2 28, 2023, Using video telematics to identify and mitigate risk, is now available in the Surfsight Sales Learning Center: Identifying and mitigating risk is top of mind for fleet
New sales recorded webinar available in the Surfsight Sales Learning Center