Partner Updates

support.surfsight.net/s/marketing-dashboard

ℹ️ Service Announcement: Sunsetting Noticeableℹ️

by Jerry Gomez, Support Engineer

Hello Surfsight Partners, We wanted to give you advance notice of an upcoming change to how we communicate system updates. Starting today, we will be transitioning from Noticeable to our new Status Page for all system and operational

ℹ️ Surfsight AI-12 Beta: Early Access to key fixes ℹ️🚀

by Archit vyas, Senior Product Manager

Hi, Surfsight™ AI-12 firmware v3.16 is now in beta. Enrolling gets your team early access to fixes for some of the most common field issues on Surfsight AI-12 dash cams — before they reach the wider rollout. To enroll, contact your TAM.

ℹ️ Surfsight AI-12 Beta: Early Access to key fixes ℹ️🚀

Scheduled Database Maintenance – Potential API Downtime

by Ben Goldfarb

We will be performing scheduled database maintenance on our US Cloud. During this time, you may experience a temporary loss of API access. When: September 28, 2025, from 22:00 to 23:00 PST (Previously scheduled for September 6,

C8-2025 is out! 🚀

by Ben Goldfarb

C8-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. AI-14 Device

C8-2025 is out! 🚀

Phishing Alert Update

by Ben Goldfarb

We are writing to update and clarify the Phishing Alert reminder sent earlier this week. This update confirms that there was no phishing attempt. What Happened: On July 11th, our service provider experienced a technical glitch that

C7-2025 is out! 🚀

by Ben Goldfarb

C7-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Enhanced

C7-2025 is out! 🚀

URGENT: Phishing Alert – Protect Your Information!

by Ben Goldfarb

We are writing to alert you about recent phishing attempts that have been targeting many of our partners. Cyber attackers are sending fraudulent emails, often disguised as legitimate communications. Your vigilance is critical in protecting

URGENT: Phishing Alert – Protect Your Information!

C5-2025 is out! 🚀

by Ben Goldfarb

C5-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Streamlined

C5-2025 is out! 🚀

C5 Release Notes: Early Insights🚀

by Ben Goldfarb

Get a first look at the upcoming C5 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,

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