Partner Updates

support.surfsight.net/s/marketing-dashboard

C4-2025 is out! 🚀

by Ben Goldfarb

C4-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint venture. Alarm

C4-2025 is out! 🚀

C4 Release Notes: Early Insights🚀

by Ben Goldfarb

Get a first look at the upcoming C4 Release Notes! This pre-release overview highlights key information to help stakeholders with initial planning. Please be aware that these details are preliminary and not yet finalized. The official,

C3-2025 is out! 🚀

by Ben Goldfarb

C3-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Disclaimer: The terms "partner" or "partnership" refers to a collaborative relationship and does not imply a legal partnership or joint

C3-2025 is out! 🚀

Important C3-2025 Update 🚀

by Ben Goldfarb

Please disregard the recent C3-2025 update. It was sent in error. The correct version will be released within 24 hours. We apologize for the inconvenience. Thank you. This notice was delivered to Lytx partners. For more information,

C1/C2-2025 is out! 🚀

by Ben Goldfarb

C1/C2-2025 is out! 🚀 What’s included this time around? What’s new? Check it out! Simplified Device Data Profiles This update improves device data profile management on the Partner Portal. The confusing "None" option was removed,

C1/C2-2025 is out! 🚀

Resolved: Livestreming issue

by Dror Tesler, Senior Support Engineer

We are happy to announce that we have fixed the livestreaming issue on US and EU clouds. Additionally, we were notified by AWS that between January 28 10:56 PM and January 29 3:06 AM PST, they experienced an issue for CloudFront customers

C12-2024 is out! 🚀

by Ben Goldfarb

C12-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Remote Factory Reset for Enhanced Device Management This enhancement empowers Resellers and Partners with the ability to remotely initiate a factory reset

C12-2024 is out! 🚀

C11-2024 is out! 🚀

by Ben Goldfarb

C11-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Fixed Items There is an overlap of the menu header. (Resolved) Devices connecting to the cloud in an active state are displaying as “Pending Activation”

C11-2024 is out! 🚀

Code Red: High Volume in API errors⚠️– RESOLVED

by Mauricio Niebles, TS3

We are happy to inform you that the issue “High volume of API errors” has been resolved. Please find further details below. Duration of the service outage: The issue had a duration of 1H 16 mins. Impact of the service outage: High volume

Code Red: High Volume in API errors⚠️– RESOLVED

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