Partner Updates

Partner Updates

support.surfsight.net/s/marketing-dashboard

Upcoming release announcement

by Rachel Gottesman, Technical Writer
Announcement
Release Notes
We would like to inform you that the E3/4 sprint release scheduled for March 5th has been cancelled. This decision was made after careful consideration and we understand that this may cause some changes to your work plans. We apologize for
Upcoming release announcement

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
An upcoming change to the Surfisght API may impact your use of the service.  The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,
Announcement
Support

E1/2 is out! 🚀

by Sharon Schnee
Release Notes
E1/2 is out! 🚀 What’s included this time around? What’s new? Check it out! We enhanced the Sub-Partner experience, with quicker access to important information. Read all about this release’s new features, enhancements, and the bugs we
E1/2 is out! 🚀

RESOLVED ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We are happy to inform you that the Latency Issue – US cloud only LiveView and Recording Streaming has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
RESOLVED ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We’re currently experiencing a latency in the US cloud Live View and Recording Streaming features.  Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will update you by tomorrow
ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee
Release Notes
What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab​
E24/25-22 and G4-22 are out! 🚀

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
Three upcoming changes to the Surfisght API may impact your use of the service:  The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration
Announcement
Support

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer
Release Notes
Firmware and hardware updates
Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses over
Firmware v3.11 is rolling out!

Code Red: Cameras loading in Surfsight Portal – Resolved

by Jerry Gomez, Technical Support
Support
We are happy to inform you that this issue has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Code Red: Cameras loading in Surfsight Portal – Resolved